At romo88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document transparently explains how we collect, use, store, and protect your personal data while you use our platform in Malaysia.
We invest in the best technologies and procedures to ensure your personal information remains secure and is handled with full integrity.
All data transmitted between your device and romo88 servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions worldwide. Your information is never exposed in transit.
Member personal data is stored on servers protected by strict access controls and continuous 24/7 monitoring. Only authorised personnel may access member information, and all access is automatically logged and monitored.
Romo88 has never and will never sell, rent, or share member personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you — not to us as a business asset.
Our identity verification (KYC) process uses fully encrypted channels. Documents you submit are handled by trained staff and securely deleted after verification is complete, in accordance with our data retention policy.
You have full control over your data. Through your account settings, you can update personal information, manage communication preferences, and request access to or deletion of your data at any time.
The romo88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We update this policy periodically to ensure ongoing compliance.
Welcome to the romo88 Privacy Policy. This document is published by romo88 ("we", "Platform" or "Company") and applies to all users who access or use the romo88 platform, including the website at https://romo88.onl, the mobile app, and all related services ("Services").
We understand that your personal information is a trust you place in us. That is why we are committed to handling your data with full transparency, accountability, and security. This policy explains the types of data we collect, why we need it, how it is used, and your rights in relation to that data.
By registering or continuing to use the romo88 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.
Romo88 collects personal data from you in several ways — whether provided directly by you during registration, generated automatically as you use the platform, or received from trusted third parties. Below is a detailed breakdown of the types of data we collect:
| Data Categories | Data Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, gender | Registration form & KYC |
| Contact Data | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank name, account number (partial), deposit & withdrawal records | Platform transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Behavioural Data | Game history, preferences, session duration, betting records | Automatically during use |
| KYC Data | MyKad copy, bank statement, facial photo (selfie) | Identity Verification Process |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as your medical information, religious beliefs, or political views.
Every piece of data we collect has a clear and lawful purpose. romo88 uses your personal data for the following purposes:
We will only send you marketing communications if you have given explicit consent during registration or through your account settings. You can opt out of promotional emails at any time by updating your communication preferences in your account.
Romo88 does not sell your personal data to any third party. However, in the course of operating the platform, we may share your data with the following categories of third parties, solely for the purposes stated:
All third parties that receive your data are required to sign data protection agreements obligating them to handle your information to security standards no less stringent than our own.
Romo88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. The following are general guidelines for our retention periods:
Once the designated retention period expires, your data will be securely deleted or anonymised using irreversible procedures, ensuring it can no longer be linked back to your identity.
Your data security is our highest priority. romo88 implements multiple layers of technical and organizational protection to prevent unauthorized access, use, modification, or disclosure of data:
In the event of a data breach affecting your personal information, romo88 will notify you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
As a romo88 member based in Malaysia, you have the following rights regarding your personal data that we hold. All requests will be processed within 14 business days:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your data, subject to any applicable legal retention obligations.
You have the right to request that we restrict the processing of your data under certain specified circumstances.
You may request your data in a machine-readable format for transfer to another service.
You have the right to object to the processing of your data for direct marketing purposes at any time.
Romo88 uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and ensure the security of your session. The following are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the romo88 platform and your gaming experience.
The romo88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If you believe a minor has registered an account on romo88, please contact us immediately through our customer support channels.
If we determine that personal data of a minor has been collected without parental or guardian knowledge or consent, we will take immediate steps to delete that data and close the relevant account.
Romo88 employs a range of technical and manual mechanisms to prevent underage registration, including age verification during KYC and monitoring for suspicious usage patterns. We take this issue very seriously.
Romo88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. Any amendments will be posted on this page with a new "Updated" date.
For significant amendments that affect how we use your personal data, we will notify you via the email registered to your account or through a prominent notice on the romo88 platform at least 14 days before the changes take effect. It is your responsibility to review this policy periodically.
If you have any questions, concerns, or wish to exercise your personal data rights, our Data Protection Officer (DPO) team is ready to assist you. You can reach us through the following methods:
All privacy-related enquiries are handled by trained staff and you will receive a response within 5 business days. For formal data rights requests, the fulfilment process takes up to 14 business days.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority in Malaysia.
Knowing how we protect your data lets you play with full confidence. Over 500,000 members in Malaysia have trusted romo88 as a safe and transparent betting platform.